Basically, it stopped being able to dial out - "port not found"
After a bit of quizzing, I finally got some more info out of him - he'd been visiting some dodgy sites - probably pr0n, but he didn't say.
Apparently one of them installed a dialer onto his machine, but he quickly disconnected before it dialed out.
Anyway, he brought the laptop to my office.
I put Adaware onto his laptop from a CD - no way I would put the machine on my network !
I ran Adaware and started getting amazed - 46 files found, 48, 59, 94 - I'd never seen anything that bad !
Well, it took about an hour to run and the final tally was 298 !
There was at least 15 "hotbar" type trojans, some things I'd never seen before, a gazillion tracking files / cookies etc.
In fact, adaware had to reboot the machine and restart it to remove some of the components.
I downloaded the trial of mcafee for him to load, but he forgot the disk, so I guess he must have about the same amount of viruses !
I've made a decision to divert any of his email to a secure location for reading and to never allow him on any of my networks !
Stuff the DS!