My neighbours outlook keeps crashing on startup and only opens in safemode. We've disabled startup items and it made no difference. What else can I try?
edit: It's outlook 2007.
Ran diagnostics and found nothing,
Outlook is bleak - crashes on startup...
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doo_much
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Re: Outlook is bleak - crashes on startup...
Have you tried disabling add-ins?
*edit
MS Support article on issue - search for "What to do if Outlook stops crashing in Safe mode? " halfway down the page.
*edit
MS Support article on issue - search for "What to do if Outlook stops crashing in Safe mode? " halfway down the page.
MOOD - Thirsty
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
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Prime
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Re: Outlook is bleak - crashes on startup...
yeah, we disabled all the com addins and it still crashed. the exchange addins were already disabled.doo_much wrote:Have you tried disabling add-ins?
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doo_much
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Re: Outlook is bleak - crashes on startup...
Then I'm plumb out of ideas and any further 'insights' will be compliments of Google. 
Sterkte!
Sterkte!
MOOD - Thirsty
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
Re: Outlook is bleak - crashes on startup...
Run the outlook.exe with the /no extensions command and see what happens?
Other people have found that disabling the windows search service helps getting outlook to behave. But then again, not having windows search could also be a issue.
Other than that, backup their mails and re-install.
Other people have found that disabling the windows search service helps getting outlook to behave. But then again, not having windows search could also be a issue.
Other than that, backup their mails and re-install.
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Prime
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Re: Outlook is bleak - crashes on startup...
Think I am going to try repairing office...
Last edited by Prime on 20 Jul 2011, 12:48, edited 1 time in total.
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Prime
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Re: Outlook is bleak - crashes on startup...
how do you run Outlook with no extensions?
Re: Outlook is bleak - crashes on startup...
IcePick88 wrote:Run the outlook.exe with the /no extensions command and see what happens?
Edit the shrortcut to outlook and add /noextensions at the end. My bad, my OP I had a space in that should not be there.Prime wrote:how do you run Outlook with no extensions?
CPU: AMD Phenom II X2 555 (OC'ed to 3.8Ghz)
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
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Prime
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Re: Outlook is bleak - crashes on startup...
ok, so apparently her harddrive was dying ... well that's what someone told her. I think she got scammed 
Re: Outlook is bleak - crashes on startup...
No I'm sure it a legitimate reason. I mean, a dying hard drive can only affect outlook.Prime wrote:ok, so apparently her harddrive was dying ... well that's what someone told her. I think she got scammed
CPU: AMD Phenom II X2 555 (OC'ed to 3.8Ghz)
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
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Prime
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Re: Outlook is bleak - crashes on startup...
well its not my problem any longer.
Re: Outlook is bleak - crashes on startup...
In Joburg, once your neighbour discovers that you know how to access Control Panel in Windows, all his/her IT woes become your problem.jamin_za wrote:How was it your problem in the first place?
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Monty
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Re: Outlook is bleak - crashes on startup...
Unfortunately, that is completely and utterly trueStuart wrote:In Joburg, once your neighbour discovers that you know how to access Control Panel in Windows, all his/her IT woes become your problem.jamin_za wrote:How was it your problem in the first place?
Art Williams wrote:I'm not telling you it is going to be easy, I'm telling you it's going to be worth it.
Re: Outlook is bleak - crashes on startup...
And you start getting questions like: "What can you tell me about the AMD x2 quadcore? My neighbour says it is the fastest." or "Can I play GTA IV? I have a 5670, a 2.2GHz single core AMD and 1GB DDR2 RAM?".In Joburg, once your neighbour discovers that you know how to access Control Panel in Windows, all his/her IT woes become your problem.
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle
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Tribble
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Re: Outlook is bleak - crashes on startup...
Stop getting to know your neighbours - it never ends well
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Prime
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Re: Outlook is bleak - crashes on startup...
This is so true.
I saw a lovely reply to a similar problem the other day.
Neighbour: You are an electrical engineer, do you think you can fix my TV?
Engineer: No!!! I have far to much equipment and knowledge to be fixing your TV.