I'm trying to get Office Home and Student setup on a laptop for someone. She's bought a licence but it won't accept the key
No matter what I do, it keeps telling me the key is invalid. It had a trial version of office on it which I've removed. I've deleted all the old Office files, I've gone through the registry. It just keeps telling me the key is incorrect.
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
I've tried contacting microsoft and just seem to get the electronic voice. any idea how I get an operator
Can't recall ever having problems with the serial before. By which avenue did you contact them? Have you tried THIS page?
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
rustypup wrote:/stumped... used that self-same installer 3 times... no hiccups.. so... no advice...
have seen this issue when the wrong key is being applied to the wrong media... is it possible the key is crud?
I'm pretty stumped too. I don't want to format and reinstall windows because I don't know if the key will work with my own disks. It's a Sony Viao Laptop.
Well it's a genuine key. So unless i some how got a one that is faulty?
KALSTER wrote:
Prime wrote:
KALSTER wrote:Phone them?
I've tried contacting microsoft and just seem to get the electronic voice. any idea how I get an operator
Can't recall ever having problems with the serial before. By which avenue did you contact them? Have you tried THIS page?
In the About tab (here), so it won't help you. You can choose not to supply it though. It is only so they know if the call will be free or not.
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
What OS and service pack is it running on? (Or did I miss that somewhere in the post?) Seems Office 2007 won't install if you have anything less than XP with SP2.
If I weren't insane: I couldn't be so brilliant! - The Joker
Bladerunner wrote:What OS and service pack is it running on? (Or did I miss that somewhere in the post?) Seems Office 2007 won't install if you have anything less than XP with SP2.
no idea... installed on some machines down the coast... but was definitely grabbed from the same place...
<edit>
be aware that, every so often, they issue a duffed license... which is when you end up going through the phone/provide proof-of-purchase/etc routine.... every time...
Most people would sooner die than think; in fact, they do so - Bertrand Russel
rustypup wrote:no idea... installed on some machines down the coast... but was definitely grabbed from the same place...
<edit>
be aware that, every so often, they issue a duffed license... which is when you end up going through the phone/provide proof-of-purchase/etc routine.... every time...
i may be wrong, but sturat has also been through this before.... :/...
Right, I phoned MS. Tried the first extension for pirated software. Seems my key is genuine but the download is not for my version - WTF? but they are sending me an email with the link to the correct version
See my activation saga with Office 2010 from here onwards. In the end, MS reversed the cancelled my purchase without me asking them to do so, so eventually I just bought the physical DVD.
Stuart wrote:See my activation saga with Office 2010 from here onwards. In the end, MS reversed the cancelled my purchase without me asking them to do so, so eventually I just bought the physical DVD.
The irony is I found the link to the correct installer on the PirateBay Now waiting for it to download
Edit: And it Works.
I know these bypass the signup which is not strictly legal (you still need a valid key to install them) but this should save someone else the hairpulling:
Here is the link to download office 2007 enterprise direct from microsoft without having to complete that annoying sign up thing:
Now waiting for it to download 