Outlook 2007 hyperlinks in emails problem

Mclaren · Post by **Mclaren** » 01 Mar 2010, 18:12

Since today, i cannot click on a link in an email to open a website.

i am using Win 7 home premium, Office 2007 sp1, AVG 9, and MSE.

i get the following message:

"This operation has been canceled due to restrictions on this computer. Please contact your system administrator."

any ideas ?

Tribble · Post by **Tribble** » 01 Mar 2010, 18:23

I know this may sound strange but it could be your Macro security levels that is affecting this. Have you tried setting it to the moderate setting - where it warns you about all macros?

Tribble · Post by **Tribble** » 01 Mar 2010, 18:26

On second thoughts - that probably won't solve your problem.

There is no message at the top of the screen asking you to permit the link?

Mclaren · Post by **Mclaren** » 01 Mar 2010, 18:46

nope, just an eroor message.

Tribble · Post by **Tribble** » 01 Mar 2010, 18:53

Is this your home PC?

Mclaren · Post by **Mclaren** » 01 Mar 2010, 21:15

yes, well its home and work.

Post by **Stuart** » 01 Mar 2010, 21:46

Switch your default browser temporarily and see if it makes any difference.

Website · Post by **hamin_aus** » 01 Mar 2010, 22:48

http://support.microsoft.com/kb/310049

Mclaren · Post by **Mclaren** » 02 Mar 2010, 07:58

jamin_za wrote:http://support.microsoft.com/kb/310049

followed Instructions word for word, no luck.

this is rather frustrating.

Mclaren · Post by **Mclaren** » 02 Mar 2010, 08:04

this worked:

If you received this error after uninstalling any application that takes over the HTML open command (including, but not limited to, Chrome & Firefox browsers) you may also need to change the HTM/HTML association in the registry.
Start, click Run, type Regedit in the Open box, and then click OK.
Browse to HKEY_CURRENT_USER\Software\Classes\.html
Right click the value for the .html key and select Modify...
Change the value from "ChromeHTML" to "htmlfile" (or from FireFoxHTML to htmlfile)

Repeat these steps for htm and .shtml keys if they exist. You may also want to check the xhtml and xhtm keys.

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Outlook 2007 hyperlinks in emails problem

Outlook 2007 hyperlinks in emails problem

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