lockout on domain user not connected to server

[Belix]

Hi folks
Got an irritating situation.
I have a domain user that is outside the office miles away. He says he was prompted for a password change yesterday, which he did whereafter he says the system refused the new password on attempting to log in again. He says the laptop now reports the account as locked even after rebooting.

Now since he is not logging into the server, a change on the server is not going to help anything as he has no connection to it.
Logging in as administrator would also not help as user control does not list the domain account, so there is no way to reset the domain profile password...or is there?

Any help appreciated!
Thanks!!

[doo_much]

Can you not have him log onto his laptop as admin for the time being till he gets back to the office and can connect to the domain?

[Belix]

Would be a pain in the neck to set up a bunch of programs that would use settings in the profile, otherwise would do that.
Trouble is the domain he needs to connect to is in a remote office he is not liekly to return to for almost three weeks...

Very odd, when this has happened to me, the old password would usually still work...