Sounds stopped working after vista updates

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IcePick88
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Sounds stopped working after vista updates

Post by IcePick88 »

Good afternoon,

A friend of mine's audio stopped working right after the machine installed some patches. Now I'm not sure if this is the cause, but that is the only thing that changed. Note that he is still using the on board sound.

We tried reinstalling the drivers - Nothing
Tried downloading vista drivers from the realtek website - Nothing

Eventually after numerous reboots, the PC did not even pick up the sound device anymore. So I left and he sms'ed me at around 2 in the morning, saying that he got it working by plugging out one of his memory modules. After a reboot, it went away again.

He decided that it's XP time again, and reinstalled XP. Guess what? PC does not pick up his sound device.
That tells me it is his on board sound that went for a walk. So he bought a cheap R100 sound card. Put it in, installed drives and the sound is back. So that sorted that problem out.

BUT, after a while, his neighbor (also running vista) reported the same problem! Audio just went poof and gone! Just a day after his went.

What do you guys think could be the problem?

P.S. I'm putting this in the Windows section, cuz I think it has more to do with windows than hardware. BUT if it is in the wrong thread, then the mods can move it! :)

Thanks!
CPU: AMD Phenom II X2 555 (OC'ed to 3.8Ghz)
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
Monty
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Re: Sounds stopped working after vista updates

Post by Monty »

What is the rig?
Art Williams wrote:I'm not telling you it is going to be easy, I'm telling you it's going to be worth it.
IcePick88
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Re: Sounds stopped working after vista updates

Post by IcePick88 »

Sorry.

He is running a Biostar P4890 motherboard
Intel CPU - Forgot the name
4GB of memory
Sparkle 9600GT
CPU: AMD Phenom II X2 555 (OC'ed to 3.8Ghz)
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
Monty
Forum Moderator
Posts: 10000
Joined: 05 Feb 2004, 02:00
Processor: Intel i5-4690K @ 4.5GHZ
Motherboard: ASUS Maximus VII Formula
Graphics card: ASUS GTX970 Strix
Memory: 4 x 4GB Corsair Dominators
Location: Messing with your Mind
Contact:

Re: Sounds stopped working after vista updates

Post by Monty »

And his neighbours rig?
Art Williams wrote:I'm not telling you it is going to be easy, I'm telling you it's going to be worth it.
IcePick88
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Joined: 18 Mar 2008, 02:00
Location: KZN
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Re: Sounds stopped working after vista updates

Post by IcePick88 »

I am not sure what he runs. He bought a new mobo the other day. I would say about a month back. I will try and get specs from them both. Proper specs.

But it's weird that both decided to give in...hmmm
CPU: AMD Phenom II X2 555 (OC'ed to 3.8Ghz)
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
Rayne
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Joined: 11 Oct 2004, 02:00

Re: Sounds stopped working after vista updates

Post by Rayne »

Probably just a coincidence though if both Realtek chips certainly not impossible either.

If enabled in BIOS and undetected by two OS's then most likely yes, it's dead.

Surge, lightning or power outages?
IcePick88
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Posts: 1341
Joined: 18 Mar 2008, 02:00
Location: KZN
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Re: Sounds stopped working after vista updates

Post by IcePick88 »

None of that. He still played games and watched movies. I came there to copy something for him, and when he started up his pc, it installed updates.

After I left, he restarted again and poof. Gone is the audio. It was clear skies. :D
CPU: AMD Phenom II X2 555 (OC'ed to 3.8Ghz)
CPU Cooler: CM Hyper TX3 P/P
GPU: Sapphire Radeon HD5850
Motherboard: Asus M4A785T-M
Memory: 4GB Corsair XMS3 DDR3 1333
Case: Zalman Z7
Display: Samsung Syncmaster 2243BWX
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