This problem has stumped all techies so far!

rusty3280 · Post by **rusty3280** » 25 Jan 2007, 15:08

I bought a legend jazz mp3 player, but I cant copy files to it.

Scenario:

Ive plugged the player in, XP picks it up and shows it as F: removable drive.

If I right click on a mp3 file and choose send to it gives me the following message: "Cannot copy ***.mp3. Cannot find file or destination drive. Make sure that you specified the correct path".

This message comes up whether you copy and paste, choose send to etc.

Ive tried a txt file, this came up with the same error. Ive uninstalled the mp3 player and reinstalled it. Ive tried to find alternative drivers for it. Ive even reinstalled XP.

I tried a different make of mp3 player and it worked fine.

Ive tried this mp3 player on a different pc and it worked fine. It uses a SD card, so I checked that the write protection tab is in the right place, this also were fine.

Ive emailed Legend, they cant help, Ive email Toshiba (the laptop is a Toshiba brand), they could not help.

Ive unplugged all other usb devices, with only the mp3 player plugged in, so that there should be enough power. Also the files are not protected, this I checked in the properties of the files. They are also not read only either.

This problem seemed to stump everybody. Now the only way I can use the mp3 player is to copy the files to my flash drive, load it on the work pc and copy the files from work pc to mp3 player. This is a problem, as I am only in the office once a week.

Who can help???

Specs:

Toshiba Satellite A100-529 laptop
Windows XP home
1Gig ram
4 USB ports

Fallen-Angel · Post by **Fallen-Angel** » 25 Jan 2007, 15:12

Your mp3 player may use the same drive letter as your flash disc. You have to change the drive letter in the disk management.

rustypup · Post by **rustypup** » 25 Jan 2007, 15:13

and try and reduce the multiple posts issue...
http://www.entertainment3.co.za/modules ... ic&t=21895

Samaya · Post by **Samaya** » 25 Jan 2007, 16:12

I agree with FA. Change the drive letter to Z or something. If that doesn't work then with the drive in the USB port, LOG off and back in again. Sometimes this resets the ports AFAIK. (I might be wrong about that last part)

viceroy · Post by **viceroy** » 25 Jan 2007, 17:12

Yep, I also agree with FA. I had the same issue with my PSP and a shared drive I was linked to.

MrBean · Post by **MrBean** » 27 Jan 2007, 01:01

I would say that you have a serious Bios-issue with your Lappie, please update that and post back.

M1K3 · Post by **M1K3** » 27 Jan 2007, 02:22

Are you on XP SP2? have updated your USB drivers to enable USB 2.0?

wizardofid · Post by **wizardofid** » 27 Jan 2007, 09:01

I had a problem once which I couldn't figure out which seem to be the most likely cause here almost 99% sure this is the case here as well.

Some times the tab on the SD card or any other memory card is loose and when you insert the card it pushes tab up and with that locking the SD card.....

Post by **Tel** » 27 Jan 2007, 11:50

I don't know if changing the drive letter will work, but also try plugging the mp3 player in and rebooting windows with the device still plugged in. That could work.

rusty3280 · Post by **rusty3280** » 14 Mar 2007, 16:08

I have done all of the above sugestions to no prevail. Im still outa luck

qwiksilva666 · Post by **qwiksilva666** » 14 Mar 2007, 16:49

try a different SD card?

Fcon_Vpro · Post by **Fcon_Vpro** » 14 Mar 2007, 21:07

Maybe you have had the bad luck of hardware that is incompatible with each other. Do you know anyone else with the exact laptop so you can test?

Post by **neon_chameleon** » 14 Mar 2007, 23:11

Those techies suck.

Take the mp3 player back for credit and buy a proper one.

It can only be :

1. BIOS needs update - > flash bios
2. Changing in the drive letter in disk management -> Right click My Computer -> Manage -> change the letter of the drive.
3. Faulty device -> take back for credit
4. Unformatted device -> format it using Disk Management
5. Bad drivers -> download new ones from the site and use those instead of standard windows drivers
6. OS -> use Windows XP Pro Service Pack 2
7. Incompatibility issue with the Toshiba's notebook's mobo. Some devices aren't compatiable with some motherboards. (as Fcon_Vpro said)
8. USB Conflicts - Enable/disable usb legacy support in BIOS.
9. Shadowing Error - Adjust page file to larger than your physical ram amount.
10. Check for interrupt conflict in device manager.
11. SD Card faulty - replacement ? (as ol' mercury said)