No keylogger. I'm more than willing to share the code to prove it.Sojourn wrote:Bladerunner, nice one.
Can you say reggolyek backwards?
Getting to the root of piracy (Office 2007)?
-
- Registered User
- Posts: 14338
- Joined: 04 Sep 2004, 02:00
- Processor: i386DX Sooper
- Motherboard: A blue one
- Graphics card: A red one
- Memory: Hard drive
- Location: On a Möbius strip
- Contact:
Re: Getting to the root of piracy (Office 2007)?
If I weren't insane: I couldn't be so brilliant! - The Joker
Re: Getting to the root of piracy (Office 2007)?
Right, so they called Jill back a few hours later and proudly informed her that they had obtained an Office 2003 license for her. Since she uses Office 2003 at home, this might have worked, but given that the selling point of the machine in the first place was Office 2007 she turned down their kind offer. She insisted on O2K7 or a refund, and they agreed to refund her.
They then asked for her banking details. She asked if they could rather just reverse the charge on her credit card, but they said that this would have had to be done within 24 hours, so they would have to do a transfer instead. (I have no clue as to the validity of that claim. She purchased the machine last Wednesday.) She then stated her assumption that she would be refunded the full amount, to which the manager told her that he would have to check with the owner, because there is normally a 15% handling fee. Of course, she kicked up a fuss about this, so he told her to call back in an hour.
When she called back, the owner was in store and happened to answer the phone, so she asked him about the handling fee. He said that they would not enforce it, and would refund her the full amount. This could not be done today, though, because it must first go through to their accounts department, so it could take two days. She should have her refund in her account by the end of the week.
When I was there this morning, the manager was very polite with Jill. When I opened my mouth, however, I got the impression that he was a lot more curt. I figured it was my imagination, but this afternoon when I spoke to Jill she commented on the same thing.
Anyway, let's see what happens at the end of the week and take it from there.
They then asked for her banking details. She asked if they could rather just reverse the charge on her credit card, but they said that this would have had to be done within 24 hours, so they would have to do a transfer instead. (I have no clue as to the validity of that claim. She purchased the machine last Wednesday.) She then stated her assumption that she would be refunded the full amount, to which the manager told her that he would have to check with the owner, because there is normally a 15% handling fee. Of course, she kicked up a fuss about this, so he told her to call back in an hour.
When she called back, the owner was in store and happened to answer the phone, so she asked him about the handling fee. He said that they would not enforce it, and would refund her the full amount. This could not be done today, though, because it must first go through to their accounts department, so it could take two days. She should have her refund in her account by the end of the week.
When I was there this morning, the manager was very polite with Jill. When I opened my mouth, however, I got the impression that he was a lot more curt. I figured it was my imagination, but this afternoon when I spoke to Jill she commented on the same thing.
Anyway, let's see what happens at the end of the week and take it from there.
Re: Getting to the root of piracy (Office 2007)?
Sweet. WD helping your friend like this!
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle
Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
Re: Getting to the root of piracy (Office 2007)?
What a run around just because some shmuck thought he saw an opportunity to pull the wool over a customers eyes.
Hope the refund goes smoothly from here on in.
Hope the refund goes smoothly from here on in.
There are 10 types of people in this world.
Those who understand binary and those who do not.
Those who understand binary and those who do not.
-
- Registered User
- Posts: 26022
- Joined: 13 May 2004, 02:00
- Location: Getting there...
- Contact:
Re: Getting to the root of piracy (Office 2007)?
MOOD - Thirsty
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
-
- Registered User
- Posts: 14338
- Joined: 04 Sep 2004, 02:00
- Processor: i386DX Sooper
- Motherboard: A blue one
- Graphics card: A red one
- Memory: Hard drive
- Location: On a Möbius strip
- Contact:
Re: Getting to the root of piracy (Office 2007)?
This wasn't usually the case as far as I remember... But there's a bunch of new credit card rules nowadays.Stuart wrote: They then asked for her banking details. She asked if they could rather just reverse the charge on her credit card, but they said that this would have had to be done within 24 hours, so they would have to do a transfer instead.
At least it got sorted out
If I weren't insane: I couldn't be so brilliant! - The Joker
-
- Registered User
- Posts: 26022
- Joined: 13 May 2004, 02:00
- Location: Getting there...
- Contact:
Re: Getting to the root of piracy (Office 2007)?
They offer an award.
Click the link, you know you want to. It's the right thing to do...
MOOD - Thirsty
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
Re: Getting to the root of piracy (Office 2007)?
Well done.
That said, this woman still need a for not listening in the first place.
That said, this woman still need a for not listening in the first place.
-
- Registered User
- Posts: 26022
- Joined: 13 May 2004, 02:00
- Location: Getting there...
- Contact:
Re: Getting to the root of piracy (Office 2007)?
+1Sojourn wrote:Well done.
That said, this woman still need a for not listening in the first place.
Although her being female probably makes her not listening to sound advice mandatory.
MOOD - Thirsty
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
A surprising amount of modern pseudoscience is coming out of the environmental sector. Perhaps it should not be so surprising given that environmentalism is political rather than scientific.
Timothy Casey
Re: Getting to the root of piracy (Office 2007)?
Well, once she gets a refund we start the process all over. Shall we see if she has learned her lesson?Sojourn wrote:Well done.
That said, this woman still need a for not listening in the first place.
Re: Getting to the root of piracy (Office 2007)?
Stu, you have far more patience than me.
-
- Forum Administrator
- Posts: 22136
- Joined: 14 Jun 2004, 02:00
- Processor: Ryzen 1700K
- Motherboard: Asus X370
- Graphics card: Asus 1060 Strix
- Memory: 16GB RAM
- Location: Where Google says
Re: Getting to the root of piracy (Office 2007)?
And you are to be a daddy, how much patience do you think you will have then?Sojourn wrote:Stu, you have far more patience than me.
Glad to hear it is getting sorted out but I would report them still .
JUSTICE, n A commodity which is a more or less adulterated condition the State sells to the citizen as a reward for his allegiance, taxes and personal service.
Re: Getting to the root of piracy (Office 2007)?
So would I, but it's not my call from here.Anakha56 wrote: Glad to hear it is getting sorted out but I would report them still .
-
- Forum Administrator
- Posts: 22136
- Joined: 14 Jun 2004, 02:00
- Processor: Ryzen 1700K
- Motherboard: Asus X370
- Graphics card: Asus 1060 Strix
- Memory: 16GB RAM
- Location: Where Google says
Re: Getting to the root of piracy (Office 2007)?
An anonymous tip and no-one is the wiserStuart wrote:So would I, but it's not my call from here.Anakha56 wrote: Glad to hear it is getting sorted out but I would report them still .
JUSTICE, n A commodity which is a more or less adulterated condition the State sells to the citizen as a reward for his allegiance, taxes and personal service.
Re: Getting to the root of piracy (Office 2007)?
Or to be sure of anonymity, tell us it is out of your hands...and then report them.
Edit: On second (first) thought, if they got into trouble over a complaint that has the exact particulars as this one...
Edit: On second (first) thought, if they got into trouble over a complaint that has the exact particulars as this one...
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle
Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
Re: Getting to the root of piracy (Office 2007)?
oh lord... any one of us could report them on this ground! hell, i would even do it for a pepsi! lol!
Re: Getting to the root of piracy (Office 2007)?
I'm not opposed to reporting them, and should my opinion be asked I certainly will suggest it. However, nothing will be reported at least until a refund is secured by the end of the week.
-
- Registered User
- Posts: 497
- Joined: 30 Apr 2007, 02:00
- Location: c:\program files\temp
- Contact:
Re: Getting to the root of piracy (Office 2007)?
Sorry Stu for hijacking the thread, but you say there was no sticker with the machine, I have a couple of retail versions of office 2003 for my older PC's, these came with the PC's when i bought them. the stickers are still on the media cases. must i attach them to the pc's. if i do, and they get nicked, surely the person whom steals the pc will have the licence to my software ? can i keep the license sticker seperate from the machine.
Also has anyone tried to explain to the insurance co, that the software is worth more than the pc ?, we use a small dongle for our software, its an alladin key, looks like a memory stick but i have been told these things are worth 10k+.
Also has anyone tried to explain to the insurance co, that the software is worth more than the pc ?, we use a small dongle for our software, its an alladin key, looks like a memory stick but i have been told these things are worth 10k+.
Re: Getting to the root of piracy (Office 2007)?
MS always wants you to attach the license sticker to the PC on which it is installed, but technically you don't have to. As long as you have the license sticker you can use it. I never attach retail license stickers to cases, because I'm constantly changing and it's a pain to peel these things off again. If it's OEM/DSP it's different, obviously, because then the software goes with the machine when it's sold.
Still waiting for the refund from Dolphin, btw.
Still waiting for the refund from Dolphin, btw.
Re: Getting to the root of piracy (Office 2007)?
Refunded in full!
She's actually asking me for advice BEFORE buying this time (and she wants to buy new).
She's actually asking me for advice BEFORE buying this time (and she wants to buy new).
Re: Getting to the root of piracy (Office 2007)?
Hurray for sanity!Stuart wrote:Refunded in full!
She's actually asking me for advice BEFORE buying this time (and she wants to buy new).
"It is the mark of an educated mind to be able to entertain a thought without accepting it." - Aristotle
Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
Intel i5 2500; AsRock Z77 Extreme 4; Asus GTX580; 4x 2GB DDR3 1333; Intel 520 240GB SSD + 2x WD 3TB + 2TB Samsung; Samsung 22X DVD/RW; 23" LG W2343T-PF; Huntkey 700W
- Tribble
- Registered User
- Posts: 88465
- Joined: 08 Feb 2007, 02:00
- Processor: Intel Core i7-4770K CPU@3.50GHz
- Motherboard: ACPI x64-based PC
- Graphics card: GeForce GTX 780 Ti
- Memory: 16GB
- Location: Not here
- Contact:
Re: Getting to the root of piracy (Office 2007)?
Well handled mousey!
But I do have one problem with this....
But I do have one problem with this....
His comment is sexist and is likely to keep him single for a loooong long timedoo_much wrote:+1Sojourn wrote:Well done.
That said, this woman still need a for not listening in the first place.
Although her being female probably makes her not listening to sound advice mandatory.