modem probs

ripstorm · Post by **ripstorm** » 16 Jun 2002, 11:39

My modem keeps disconnecting from the net and i dont have a clue why and sometimes it "hangs". I tried a modem booster to beef up the proxy settings...but no luck. What must I do?
 Im using a internal Conexant HCF v90 56k data fax modem.

op3rat0r · Post by **op3rat0r** » 17 Jun 2002, 12:57

It´s not unusual for this to happen with dailup connections and I think in most cases it´s just poor service from your ISP but you could try using a "Keep Alive" tool which will simulate internet traffic and keep the connection alive. Here is a link to SpiderByte, I have never tried it before but I suppose it´s worth a try <a href="http://www.webattack.com/get/spiderbyte.shtml" target="_blank">http://www.webattack.com/get/spiderbyte.shtml</a>
 Let us know

Post by **Cameron_Losco** » 18 Jun 2002, 12:27

Keep alive tools will only work if your service provider is disconnecting you because of a period of inactivity. Do you ever get disconnected while you are actually browsing or downloading? If you do then a keep alive tool won´t help. <IMG SRC="images/forum/smilies/icon_cry.gif">

ripstorm · Post by **ripstorm** » 18 Jun 2002, 20:20

Yup, when im browsing the net or playing online it disconnects
 
 Does this mean I must get a new modem?

op3rat0r · Post by **op3rat0r** » 19 Jun 2002, 10:42

It´s very unlikely to be a Hardware problem. Although, in some cases, changing to a different type of modem can help. It has for me. Have you tried getting an answer from your ISP ? Most Dialup users has this problem, and in some cases the Help Desk might be able to help but in most you just gotta live with it. From what I understand, the POTS (Plain Old Telephone Service) just can´t cope with the different technologies and has never been upgraded to do so.

Post by **Cameron_Losco** » 02 Jul 2002, 10:48

You could try and set you connection speed a bit slower...just to test.
 It could also be that your line is noisy and Telkom will be able to check that for you.
 I would also report the prob to your ISP and it might be a good idea to dial up to another server, ask your ISP if they have alternative servers.
 
 If all else fails...get a new modem. <IMG SRC="images/forum/smilies/icon_mad.gif">

wildthing · Post by **wildthing** » 18 Jul 2002, 15:02

Ok , to start with your modem is a software driven modem NOT hardware , you can try getting a better driver , also there is a program written for hsp and hcf modems called modem booster which does help alot to make it more stable , have a look here for great help - <a href="http://www.modem-help.co.uk/help/links.html" target="_blank">http://www.modem-help.co.uk/help/links.html</a> these modems are very fussy when it comes to phone line quality so if you do decide to get a new modem DONT get a hcf hsp and such like modem you will have the same problems

ore · Post by **ore** » 08 Aug 2002, 20:54

OK this may seem stupid but I had this problem 2 once. After trouble shooting 4 hours I found that I ticked the disconnect after downloading e mail in my mail client so if it happens a couple of second after connecting check you mail client to see if the box is uncheck

Fox · Post by **Fox** » 08 Aug 2002, 23:27

Had the same problem with connexant modem
 eventually Telkom was to blame and replaced my telephone line no problems again so far