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Proxy server not responding

Posted: 05 Apr 2020, 15:13
by StarPhoenix
Hi

My mother and brother have been unable to watch Netflix since yesterday. When they try to go online, they get the following message:

"Resource [proxy server] is online but isn't responding to connection attempts."

What needs to be done to fix this?

Thanks

Re: Proxy server not responding

Posted: 05 Apr 2020, 20:52
by Ron2K
Assuming Windows 10:

Settings => Network & Internet => Proxy. Turn that ***** off and retry.

Re: Proxy server not responding

Posted: 06 Apr 2020, 14:29
by KALSTER
If that doesn't work, try Google DNS. I think.

Re: Proxy server not responding

Posted: 07 Apr 2020, 09:41
by StarPhoenix
Proxy server was already turned off. I'll look into the Google DNS thing. Thanks, Kalster.

Re: Proxy server not responding

Posted: 08 Apr 2020, 09:13
by StarPhoenix
Kalster: thank you, the DNS setting change worked.