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COM Surrogate has stopped working

Posted: 26 Jun 2012, 18:05
by gladmd1
my win explorer keep showing a window with message COM Surrogate has stopped working. online solution always fails to complete

Re: COM Surrogate has stopped working

Posted: 27 Jun 2012, 03:51
by hamin_aus
gladmd1 wrote:my win explorer keep showing a window with message COM Surrogate has stopped working. online solution always fails to complete
You have most likely installed an outdated or faulty ffdshow codec and when windows explorer tries to use it to create thumbnail views of your videos or pictures it causes a mini-crash

Update any codec packs you have installed to the latest possible version, also update Nero if you have it installed.

The only "online solution" you should rely on for sorting out errors is Google :)
Some more suggestions there