Re: Telkom planning to upgrade 384k users
Posted: 14 Jun 2012, 10:06
I am told that 384k -> 1mbps will be happening in EL from September onwards.
PCFormat Forum Archive
An archive of the South African PCFormat forums.
https://tuhinga.ron2k.za.net/pcformat/
Telkom planning to upgrade 384k users
Page 2 of 3
Re: Telkom planning to upgrade 384k users
Posted: 21 Jun 2012, 18:57
I believe uncapped 4mb from axxess will allow up to 10mb after hours. Although I still feel that I am being shaped to **** after just mildly downloading 5gb a day. Sheesh. The world has moved on. Time to do the same.
Re: Telkom planning to upgrade 384k users
Posted: 28 Aug 2012, 13:13
Telkom ADSL speed upgrades underway
Telkom kicked off its ADSL speed upgrade today (24 August 2012), where customers currently on an “Up to 1024 kpbs” ADSL offering will automatically be upgraded to “Up to 2048 kpbs” ADSL.
This first upgrade cycle is expected to continue for approximately six weeks – the time required to cover the national base Telkom said.
Customers currently on an “Up to 384 kbps” ADSL offering will be upgraded to “Up to 1024 kbps” in the next upgrade phase which will commence in October 2012. This process is also expected to continue for approximately six weeks.
“The speed upgrades enable Telkom Internet to effectively increase the value to entry-level broadband customers. It also illustrates that Telkom is in a position to create new products and services that allow customers to run multiple bandwidth-hungry applications simultaneously, and at faster speeds,” Telkom said in a press statement.
Telkom Internet uncapped ADSL subscribers will automatically be upgraded from the “do Uncapped Advanced” (Uncapped Up to 1Mbps), to 2 Mbps at no additional cost.
Source
Re: Telkom planning to upgrade 384k users
Posted: 29 Aug 2012, 10:21
guess I'm waiting an extra month for the "next phase".... sob 
Re: Telkom planning to upgrade 384k users
Posted: 29 Aug 2012, 22:16
So they have delayed it. Don't exactly have much expectations for this upgrade, doubt I will ever see speeds even close to 1Mb
Can it and use the hsdpa I must. More expensive yes but I can actually watch something on youtube without having to leave it to buffer for a week
Can it and use the hsdpa I must. More expensive yes but I can actually watch something on youtube without having to leave it to buffer for a week
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 11:17
line was upgraded last night according to telkom's website... however was still seeing the same speeds. phoned them up and complained and in 2 mins it was sorted (thanks Ron for the advice)
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 12:27
For those wondering what the "advice" is:djwez wrote:line was upgraded last night according to telkom's website... however was still seeing the same speeds. phoned them up and complained and in 2 mins it was sorted (thanks Ron for the advice)
- Dial 10210.
- Get through to ADSL technical support. Use menu options 1, 2, 1, 3 to get there.
- When the support agent answers, utter the following magic incantation: "I would like my ADSL profile to be reset".
Folks that don't explicitly request a profile reset will still be upgraded; however, Telkom is adopting a phased approach to the upgrade, so these folks may wait for up to six weeks.
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 12:53
Lucky okes
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 13:15
Good job Rontintin!
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 13:45
Thanks Ron. Where can i check my line's current speed?
i need to figure out if i have been upgraded already.
i need to figure out if i have been upgraded already.
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 13:50
Login to your router, it should state your upload/download speed on its summary or "home" page.
EDIT: Alternatively, you could check the speed with www.speedtest.net
EDIT: Alternatively, you could check the speed with www.speedtest.net
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 13:52
That's a new one; haven't been called that before...KALSTER wrote:Good job Rontintin!
Any half-decent router will tell you on its ADSL Statistics output. (EDIT: also, what MIA said.)DeathStrike wrote:Thanks Ron. Where can i check my line's current speed?
i need to figure out if i have been upgraded already.
Re: Telkom planning to upgrade 384k users
Posted: 02 Oct 2012, 16:37
Ah. I was thinking there was a Page on telkoms website thar tells you ok your line is now 1024k. But the profile is not reset so you stay on 384. Unless I misunderstood I can only call that number 10210 if the modern tells me I have 1024k line?
Re: Telkom planning to upgrade 384k users
Posted: 03 Oct 2012, 08:18
Phoned helkom yesterday, did the reset, phoned Afrihost and tada! 1meg at work.
Re: Telkom planning to upgrade 384k users
Posted: 03 Oct 2012, 08:34
The modem will only tell you you have a 1mbps line if you have a 1mbps line. You have to disconnect your ADSL and let it re-sync. If it still shows 384 kbps, do Ron's thing and let them reset your profile.DeathStrike wrote:Ah. I was thinking there was a Page on telkoms website thar tells you ok your line is now 1024k. But the profile is not reset so you stay on 384. Unless I misunderstood I can only call that number 10210 if the modern tells me I have 1024k line?
Re: Telkom planning to upgrade 384k users
Posted: 03 Oct 2012, 08:53
Ah. Thanks man for clearing up my confusion
Re: Telkom planning to upgrade 384k users
Posted: 03 Oct 2012, 09:04
Cool. Good luck!
Looking to get my line going again shortly as well. It's been too long. Mobile data is fast and all (Youtube on full HD!), but for anything more than a few GB you start paying through your teeth.
Axxess (and I presume all the Internet Solutions resellers?) have this thing that after 20h00 you get full LINE speed. A 10Mbps line is R359. I think I can live with the throttling.
Looking to get my line going again shortly as well. It's been too long. Mobile data is fast and all (Youtube on full HD!), but for anything more than a few GB you start paying through your teeth.
Axxess (and I presume all the Internet Solutions resellers?) have this thing that after 20h00 you get full LINE speed. A 10Mbps line is R359. I think I can live with the throttling.
Re: Telkom planning to upgrade 384k users
Posted: 03 Oct 2012, 18:51
happy happy !!
from 0.29mbps to 0.81mbps........... not much, but hey.... we've been waiting a long time...
from 0.29mbps to 0.81mbps........... not much, but hey.... we've been waiting a long time...
Re: Telkom planning to upgrade 384k users
Posted: 03 Oct 2012, 19:25
Ok I must be doing it wrong.
I called them quoted the magic phrase and the guy tells me he can't reset my profile he can only reset my password or my adsl line. So ad I don't have adsl account with telkoms I say reset my line. He does this takes 10 minutes. I reset my modem and it still only sync at 384.
Any ideas? Please note I live in cape Town? Are any of you guys from here? I suspect they only upgrade jhb so far.
I called them quoted the magic phrase and the guy tells me he can't reset my profile he can only reset my password or my adsl line. So ad I don't have adsl account with telkoms I say reset my line. He does this takes 10 minutes. I reset my modem and it still only sync at 384.
Any ideas? Please note I live in cape Town? Are any of you guys from here? I suspect they only upgrade jhb so far.
Re: Telkom planning to upgrade 384k users
Posted: 04 Oct 2012, 00:20
nope, im in Standerton, thats 200km from Pretoria/Johannesburg in Mpumalanga.....DeathStrike wrote:I suspect they only upgrade jhb so far.
go to this site and check what your current product speed is.
i was synchronizing at 384 but my product speed was 1mb...so i phoned them.
Re: Telkom planning to upgrade 384k users
Posted: 04 Oct 2012, 06:33
Did that. And it says my product speed is 1mb but modem still says 384 down and 128 up. I guess the guy I spoke to didn't know what he was doing then? will try again tonight hopefully get someone else that can help.
will try again tonight hopefully get someone else that can help.Re: Telkom planning to upgrade 384k users
Posted: 04 Oct 2012, 09:39
Most likely, you got one of the clueless agents. I'd retry and hope to get someone on the other end who knows what he/she/it/blob is doing.DeathStrike wrote:Ok I must be doing it wrong.
I called them quoted the magic phrase and the guy tells me he can't reset my profile he can only reset my password or my adsl line. So ad I don't have adsl account with telkoms I say reset my line. He does this takes 10 minutes. I reset my modem and it still only sync at 384.
Any ideas? Please note I live in cape Town? Are any of you guys from here? I suspect they only upgrade jhb so far.
Re: Telkom planning to upgrade 384k users
Posted: 04 Oct 2012, 11:17
Mine is syncing at 2mb but since the Exchange is still congested there is no point in even asking Mweb to move me from 1mb to 2mb so I will stay 1mb until Telkom gets the fiber upgrade done on my Exchange...
Re: Telkom planning to upgrade 384k users
Posted: 04 Oct 2012, 13:30
Hi guys. My coworker has wimax at home. He wants to know if wimax is also going to be upgraded for free? Anyone know?
Thanks.
Thanks.
Re: Telkom planning to upgrade 384k users
Posted: 04 Oct 2012, 14:25
Not at this juncture.DeathStrike wrote:Hi guys. My coworker has wimax at home. He wants to know if wimax is also going to be upgraded for free? Anyone know?
Thanks.