FNB banking woes continue

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Stuart
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FNB banking woes continue

Post by Stuart »

Any other FNBers hit by this? Luckily I am with Absa for personal banking, but our business banking is down, credit and petrol cards are down, local branch is closed. There are some irate clients on the Facebook page. Steve must be having a field day.

It was working yesterday.
First National Bank’s (FNB) online banking woes continued this morning when its cellphone banking service was on the blink. This follows a total online banking outage on Tuesday afternoon.

Twitter was abuzz this morning with comments like “seems like everything is down again with FNB. This is really not on” and “FNB down again. I don’t believe it”.

On its official Twitter account FNB confirmed that their cellphone banking service is experiencing problems.

FNB however highlighted that their ATMs, card transactions and online banking services were all operational this morning.

Many FNB customers however reported problems with the online banking facility, and one users even posted a screenshot of the online banking outage.

Initial indications are that a failure in the FNB data centre is to blame for the outage. “We are experiencing residual system issues as a result of Tuesdays downtime,” FNB said.

FNB CEO Michael Jordaan explained on Twitter that an “11 500 Volt electricity spike hit our main production and backup system on Tuesday afternoon. Now moving to backup of backup system.”

Source
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Re: FNB banking woes continue

Post by Anakha56 »

I think Steve flooded FNB with to many recruits... :P

I love how the power spike killed the backups as well. :shock:
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Re: FNB banking woes continue

Post by doo_much »

Stuart wrote:.. our business banking is down ...
Same here. I have to EFT a COD supplier a carp load of money and cannot do so. And since they're with FNB as well, I'm severely stuffed. :?

And this is the third time this year.


*edit
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Re: FNB banking woes continue

Post by ryanrich »

Yup, all issues are apparently resolved now.
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Re: FNB banking woes continue

Post by ryanrich »

Apparently what caused all of this was a 12,000 KVA power surge to their primary and backup systems, which is 8 times the average lightning strike. :o
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Re: FNB banking woes continue

Post by Stuart »

ryanrich wrote:Apparently what caused all of this was a 12,000 KVA power surge to their primary and backup systems, which is 8 times the average lightning strike. :o
Or perhaps not?
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Re: FNB banking woes continue

Post by hamin_aus »

Effin B
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Re: FNB banking woes continue

Post by StarBound »

should we be worried about hacks?
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Re: FNB banking woes continue

Post by doo_much »

Unable to log into online banking - again.

Both personal AND business accounts. :?
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Re: FNB banking woes continue

Post by Anakha56 »

doo_much wrote: Both personal AND business accounts. :?
Loose bolt? :P
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Re: FNB banking woes continue

Post by Stuart »

doo_much wrote:Unable to log into online banking - again.

Both personal AND business accounts. :?
Working again? I can log into business banking okay.
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Re: FNB banking woes continue

Post by doo_much »

Yes. Both OK now.
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