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But what draconian FUP! I may not download 800MB in 6 hours or I will be shaped to death on a 1MB line?? And the most expensive 4MB uncapped product?

100GB on Afrihost is R950. This is R1699. R749 more for 10GB?

But what draconian FUP! I may not download 800MB in 6 hours or I will be shaped to death on a 1MB line??

KALSTER wrote: Remind me how much MWEB throttles during the day?

800 MB in 6 hours is for 1MB line i don't even want to look at what it is for a 384 line.

unshaped

If you use more than a certain amount of Gigs in a 6 hour period

Anakha56 wrote:I use the unshaped for gaming and Steam. Just leave Steam downloading all day and night at full line speed is awesome .

D3PART3D wrote: I wonder if Steam downloads contribute to that amount since WA has their own server.

Xiphan wrote: the short chat I had with a sales rep that went a little something like this:

[3:56 PM] Julian has joined the room
[3:56 PM] abigail has joined the room
[3:56 PM] abigail:hi there
[3:57 PM] abigail:the free zone does not apply
[3:58 PM] Julian:So playing games on WA servers and downloading Steam updates will contribute towards my total download amount?
[3:58 PM] abigail:yes we do not recommend the uncapped package for gaming
[3:59 PM] Julian:Thanks, I'll stick with MWEB then. Have a nice day.
[3:59 PM] Julian has left the room

All I can say is sorry WA you are the weakest link, good bye.

In light of our Uncapped launch, we'd appreciate users who have signed up for the Uncapped products to post up their feedback, good or bad.

I'd also like to take the time to clarify a few things, I hope this FAQ will help things out a bit

Why do you have an AUP?
Purely to keep things in line. We also pride ourselves in having an extremely transparent AUP, something that our competitors have not been able to provide in in the past.

If I reach my threshold can I still use the account?
Most definitely, yes. Depending on our network load at the time, we might not even de-prioritise your account that much. During testing, the accounts did not see a de-prioritisation once. At a worst case scenario, you'll have 50% availablilty on our account during office hours and as soon as our network load decreases (usually after 22:30) we'll lift this. Download Plus hours also do not contribute to your threshold - so its flood gates open

Where do I sign up and see more information?
You can look at the following:

• Product and ordering page

• Knowledge Base Article

• MyBB News Article

For ease of use, our AUP can also be viewed in this thread.

Acceptable Use Policy

Our AUP is in place to protect users who aren’t abusing their uncapped accounts from those who are. It’s there to make sure abusers of our service do not receive the same quality uncapped service as those who stick to the rules. It’s clear, simple and fair. If you stick to it, you’ll get the most out of your Home Uncapped ADSL.

Why would your speeds decrease?
First, we will NEVER deprioritise users if we have spare capacity on our network, unlike other ISPs. In addition to this, you will only get slower speeds IF you don’t play by the rules. Even if your service is deprioritised, browsing remains awesome. Here’s how we determine who to deprioritise and when:

We use a 2 tiered rolling window system between 6am and 12am to ensure our network is optimised to keep your account running smoothly.

• If you use more than a certain amount of Gigs in a 6 hour period, then your service will be deprioritised until those 6 hours are up. Your ADSL account will then be restored to normal priority.

• Similarly, if you use more than a certain amount of Gigs in 7 day period, then your service will be deprioritised until that 7 day period is up. Your ADSL account will then be restored to normal priority.

Remember, these windows ONLY refer to usage between 6am and 12am.

Here’s where it gets interesting! All usage during Download Plus hours, that’s between 12am and 6am does NOT contribute to your overall usage. That’s right, you can completely max out your account between these hours, and it will NOT count towards your 6 hour and 7 day rolling windows. It’s a free for all! This is when you can really get the most out of downloads and updates.

For more details on our AUP, see our Knowledge Base article.

More questions and answers will be added as the thread goes along

KALSTER wrote:That's for 6 hours out of 24 and only if they run out of capacity. MWEB throttles throughout the day.

Stuart wrote:

KALSTER wrote:That's for 6 hours out of 24 and only if they run out of capacity. MWEB throttles throughout the day.

WebAfrica already throttles certain protocols to death even on their capped accounts. For example, I just quickly opened NewsBin and started to download some stuff over usenet as a trial, using my WA Titan account and it's absolutely dead (and has been for the last 30 minutes). That is on a capped account. Can you really imagine the uncapped being any more generous?

Stuart wrote:

KALSTER wrote:That's for 6 hours out of 24 and only if they run out of capacity. MWEB throttles throughout the day.

WebAfrica already throttles certain protocols to death even on their capped accounts. For example, I just quickly opened NewsBin and started to download some stuff over usenet as a trial, using my WA Titan account and it's absolutely dead (and has been for the last 30 minutes). That is on a capped account. Can you really imagine the uncapped being any more generous?

KALSTER wrote:Usenet is always choppy. Have you tried it with another account?

WAJeff wrote: What Usenet server are you using?
I know we've recently had some issues on news.wa.co.za - other than that, we won't shape it into the ground. It'll still work.