Page 1 of 1

A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:06
by Nab
Just a heads up on the glue situation. The investigation done by our media authors into the 'glue on the disc' issue that has ruined a good few Dec DVDs has been completed. It turns out the that cause of the problem was apparently too much glue :?

Either way, it really wasn't fair to our readers and I can't tell you how sorry we are. To make amends we will gladly replace any faulty discs and will also be bagging January's mag with the December and January discs.

If you would like to have your disc replaced immediately please send myself or Brett a mail; nicholas at pcformat dot co dot za or brett at pcformat dot co dot za - take note however that you will be required to send us the faulty one before we can replace it.

Again, my sincerest apologies and I can assure you we are investigating alternatives to the cardboard sleeve.

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:18
by Firestrm_ZA
Plastic cases.... cheap ones.

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:26
by Anakha56
Fire the problem with plastic is that they might break in handling and therefore cause scratches as well. At least thats the problem I foresee.

My mag had no glue whatsoever and was very pleased to see the Civ 5 demo :mrgreen:.

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:31
by Tribble
If the plastic is brittle - they will be broken and thus a wasted expense.

Ooops = Anky beat me to it

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:33
by Firestrm_ZA
You do get the plastic casings that are flexible and inexpensive.

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:37
by THE_STIG
Fire, do you want the price to go up again, R45 is already making it difficult for me to buy it every month.

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 14:53
by Nuke
The cardboard bags with plastic wrap over it worked really well. It was like that in around 2002.

Re: A notice regarding the December glue issue

Posted: 02 Dec 2010, 15:19
by doo_much
Sticky problem...

Re: A notice regarding the December glue issue

Posted: 23 Dec 2010, 17:40
by doo_much
Nice of you guys to include the Desember disc with the January magazine...

Re: A notice regarding the December glue issue

Posted: 25 Dec 2010, 23:23
by -Prometheus-
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................
........................................................................................................................................................................................................