Faulty product from Performance-Pcs
Posted: 09 Jan 2008, 18:32
Hi guys
I just want some opinions, about a month ago i bought a whole bunch of watercooling stuff from ppcs, all and all it was about R2000 i spent with them.
havent had any problems with anything until sunday morning when i woke up and found the res started leaking, the pc was running from about 3 weeks with no problems with anything, i bough the IceBox 5.25" Dual Bay Reservoir and the seals around the edges started to come loose all around it!!
the pc was running during the night because it was rendering a 3d image and emptied the reservoir over all my harddrives under it! 8O
and believe it or not the pc was still fine when i got to it soaking wet, when i finally got it off and unplugged the power connectors out the drives the water was dripping out the ends, the drives were soaked!!!!!!!!
but the best part of this whole thing is........everything is still working 100% my drives are all fine, no damage!
the case still zapped me up until last night but all working.
i sent a mail from the website explaining the whole thing and also explaining how in my opinion this res has a manufacturing fault in it as it was working for 3 weeks and started leaking and not because of anything i did to it.
is it too much to expect a replacement from them for the faulty unit i bought???? it was over R200 for it.......
i havent received any kind of response from them yet on this.....
I just want some opinions, about a month ago i bought a whole bunch of watercooling stuff from ppcs, all and all it was about R2000 i spent with them.
havent had any problems with anything until sunday morning when i woke up and found the res started leaking, the pc was running from about 3 weeks with no problems with anything, i bough the IceBox 5.25" Dual Bay Reservoir and the seals around the edges started to come loose all around it!!
the pc was running during the night because it was rendering a 3d image and emptied the reservoir over all my harddrives under it! 8O
and believe it or not the pc was still fine when i got to it soaking wet, when i finally got it off and unplugged the power connectors out the drives the water was dripping out the ends, the drives were soaked!!!!!!!!
but the best part of this whole thing is........everything is still working 100% my drives are all fine, no damage!
the case still zapped me up until last night but all working.
i sent a mail from the website explaining the whole thing and also explaining how in my opinion this res has a manufacturing fault in it as it was working for 3 weeks and started leaking and not because of anything i did to it.
is it too much to expect a replacement from them for the faulty unit i bought???? it was over R200 for it.......
i havent received any kind of response from them yet on this.....