BSOD when trying to print

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Mike_J.M
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Joined: 23 Jan 2010, 18:24

BSOD when trying to print

Post by Mike_J.M »

Hi

A friend is running a Dell Windows 7 laptop that is connected to a network printer.
When you try print to that specific color printer, the PC just crashes and gives a BSOD error "Bad pool header..".
The laptop can print to any other printer on the network fine.
After doing some research, I see it could be driver related.. Not sure though.

Any ideas?
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rustypup
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Re: BSOD when trying to print

Post by rustypup »

it's the driver.... remove it and replace with the latest one from the manufacturer, in the correct version, (x64/86)...

that'll be R300.... :D
Most people would sooner die than think; in fact, they do so - Bertrand Russel
Mike_J.M
Registered User
Posts: 234
Joined: 23 Jan 2010, 18:24

Re: BSOD when trying to print

Post by Mike_J.M »

Haha nice one :)

How sure are you of this?
Have you experienced/heard of this problem before?
MSI Z97 Gaming 3
Intel i7 4790 @ 3.6GHz
Corsair DDR3 16GB RAM @ 2400MHz
Gigabyte GTX 770 2GB OC
Corsair RM 850W PSU
Corsair Force GS 180GB SSD
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rustypup
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Joined: 13 Dec 2004, 02:00
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Re: BSOD when trying to print

Post by rustypup »

99.999% of the time, pool header errors are driver related...

either the driver is one of the generic pre-shipped flavours, the driver install is corrupt or the driver was never shipped with support for the system it was hammered into...

the other 0.0001% of the time, the system itself is unhappy... given that the only time the machine prangs is when using this particular driver, we can happily discount that...

so... that's R600... i accept payment in the still beating hearts of forum mods... or puppies...

delicious puppies....
Most people would sooner die than think; in fact, they do so - Bertrand Russel
Mike_J.M
Registered User
Posts: 234
Joined: 23 Jan 2010, 18:24

Re: BSOD when trying to print

Post by Mike_J.M »

Hehe thanks a lot for the advice.

Thought it might be drivers after googling :)
Now I just need the client to get back to me so that I can check
MSI Z97 Gaming 3
Intel i7 4790 @ 3.6GHz
Corsair DDR3 16GB RAM @ 2400MHz
Gigabyte GTX 770 2GB OC
Corsair RM 850W PSU
Corsair Force GS 180GB SSD
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