User Account lost after restart- win 7

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Mosher
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User Account lost after restart- win 7

Post by Mosher »

hi can some1 please help me. i restarted the machine but while logging in it just preapared me as a new user. and desktop is clean and all documents gone. can some1 please help me recover it. :cry:
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Ron2K
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Re: User Account lost after restart- win 7

Post by Ron2K »

The most common cause of this that I've seen is a corrupted user profile -- did you get a message stating that you had been logged in with a temporary profile?

If so, here's the fix.
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SykomantiS
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Re: User Account lost after restart- win 7

Post by SykomantiS »

Navigate to "C:\Users"
Can you see a folder there with your old username?
If so, then all your documents should be in that folder, assuming you are using the standard windows documents folder.
Mosher
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Re: User Account lost after restart- win 7

Post by Mosher »

the fix doesnt work. that old usernames folders are all empty. the fix just copies empty folders. yeah the older username is there but theres nothing in the folders
Mosher
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Re: User Account lost after restart- win 7

Post by Mosher »

could the desktop files have been moved to somewhere in one of the folders other than 'users'? (the program files or windows or something)
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Tribble
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Re: User Account lost after restart- win 7

Post by Tribble »

Is the PC on the domain?
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Mosher
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Re: User Account lost after restart- win 7

Post by Mosher »

its on workgroup, i right click COMPUTER and checked properties. workgroup shows up by computer name
Mosher
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Re: User Account lost after restart- win 7

Post by Mosher »

i've been coming across many help articles where they advise to delete the user account and so on but i just want to first locate the files from the desktop and my documents befor i delete anything.
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Tribble
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Re: User Account lost after restart- win 7

Post by Tribble »

Have you used search to find the documents? Don't try and find whole file name - try and find all files created/modified in a particular date period. If that cannot find them, then I am afraid that they are gone.
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Mosher
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Re: User Account lost after restart- win 7

Post by Mosher »

wait, please dont go there. how could they just wiped out like that
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Tribble
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Re: User Account lost after restart- win 7

Post by Tribble »

It happens when there is a problem writing the profile to the drive. We have had a similar problem on a domain when it is not set to save the profile. I assume a vital file was damaged and MS replaced it as it was unreadable. But I am no expert. Perhaps and see if one of the more technical, knowledgeable people answer you. Open a dos window. Use go to the correct directory and see if there are files there.

But sadly my experience with Windows is that if it cannot see the file - then you are proverbially "twisted in". Try an undelete program. DOS was so easy - you could undelete anything as it was never really gone - you just had to know what it was called.
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